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Registering
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(Q) How do I register?
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(A) To register click on the "register" link found on both the header and footer navigation sections |
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(Q) I'm under 16 and can't signup?
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(A) In accordance with standard law under 16's cannot participate in auctions as they legal binding contracts |
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Selling
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(Q) How can I list an item?
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(A) You must first be a registered member. Once you have registered simply login to your account and click on the "Sell" link. The first thing to do is select a general category for your item, note that you can choose a more specific category further into the listing process. You can then enter in your chosen settings and item description |
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(Q) How can I keep track of items I'm selling?
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(A) You can keep an eye on everything you are selling by visiting your members area and selecting
the "selling" page. |
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(Q) Can I use HTML when listing an item?
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(A) Yes you can, however we recomend you use basic tags as complex HTML descriptions may not display correctly. |
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(Q) What are your rules for sellers?
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Selling Rules:
Here are the rules and guidelines to help sellers ensure that MysticalMarket.com remains an honest environment to trade goods and services. Please ensure, as a seller, that you follow these guidelines:
* Direct sales.
It is against MysticalMarket.com rules for a seller to ask a buyer to trade outside of this LongmontExpo.com website on a listed item. All pre sale email traffic is shown on the listing page and any solicitation for direct sales can be investigated and policed in this way. Members found to be soliciting direct sales will receive an official warning which may lead to their removal from the website and any outstanding fees charged to their registered credit card. It is also against MysticalMarket.com rules to include personal contact details or references to other selling venues within listings, Ask Seller a Question, or feedback and feedback responses.
* Price setting.
When setting the starting price the seller must price the item at a price that they are prepared to sell the item at in the event of a successful sale. The only exception to this is where a reserve price is used. When a reserve price is set by the seller the bidding must be equal or higher than that price for the transaction to be binding. If an auction does not reach the sellers reserve price there is no commitment for either party to complete the transaction. MysticalMarket.com does not charge a fee for the use of reserve prices. The seller has the option to include or exclude postage costs within the price. If postage fees are excluded the seller must state this within the description and enter postage costs, if known, into the postage section when creating the listing. It is against MysticalMarket.com rules to offer items with inflated postage prices in order to reduce the item selling price. This is seen as dishonest.
* Correct categorization.
It is important that your listing is put into the correct category. This will help item to be found by potential buyers.
There are over 6000 categories throughout MysticalMarket.com features. Please contact us if you have any category suggestions.
Listings placed in the wrong category may be ended early by MysticalMarket.com. In this instance an email will be sent to the seller stating that the listing is incorrectly categorized and any listing upgrade fees charged by MysticalMarket.com will be credited to the sellers account. The seller can then choose to re-list the item in the correct category.
* Comprehensive descriptions
It is important for sellers to include as much information in the listings as possible. This will greatly improve their chances of selling an item. It also means that they will have fewer questions to answer from potential buyers.Give a full description of the item. Ensure that your accepted payment terms are represented and correct.Give a true indication of postal costs.
* True descriptions.
When describing an item ensure that you do not misrepresent the listing by ensuring you provide an accurate and complete description. If an item has some marks or damage please indicate this within the description and if possible show images of the area. Take particular care when selling factory or store returns or faulty items to clearly state this.By doing this you are being fair to the buying member and this will avoid disappointment and dispute issues.
* Physical possession of goods for sale:
It is wise to only sell goods that you physically have in your possession. It is often tempting to start an auction for an item that is due to arrive with you before the auction ends. However, if for some reason that item is delayed it can have a knock on effect that might delay you supplying your new buyer, thus causing unnecessary complaints. If you a selling items on a drop shipping basis please ensure that it is clear that there may be an extra delay due to this.
* Bidding on your own auction.
Bidding on your own item is not allowed. Asking a friend to bid on your own item is also not allowed. This is called shill bidding. MysticalMarket.com will not accept bids placed on an item that comes from the same computer that the item was listed from. This is an important rule and MysticalMarket.com will investigate any activity that points towards this happening. Systems are in place to detect this activity. Members may have their membership canceled if this activity is found to take place.
* How does MysticalMarket.com police illegal bidding patterns?
MysticalMarket.com has a complex software program that constantly investigates and looks for bidding patterns that lead to falsifying prices on listed items. Geographical location of members, repeat exclusive bidding patterns, and many other pieces of information are studied to ascertain if any illegal bidding procedures are taking place. It must also be understood that one member may simply be a regular buyer from another or equally live close by . These are the things that MysticalMarket.com will take into consideration when reviewing a case.
* More than one MysticalMarket.com account.
It is accepted that a member may wish to have more than one MysticalMarket.com account, but any transaction, bidding or feedback activity between the accounts is not allowed. MysticalMarket.com will investigate any reported activity between these accounts. Sellers found to be bidding on their own auctions will receive an official warning which may lead to their removal from the website and any outstanding fees charged to their registered credit card.
Members may wish to have more than one account for a number of reasons. For example they may wish to separate different parts of their MysticalMarket.com business. One account for buying and one for selling. Maybe an account for business use and one for private use etc.
* Completing the transaction.
Just as a buyer is committed to paying for an item when a bid has been successful, a seller is then committed to supply the goods offered to the successful bidder. Once cleared payment has been received by the seller, the seller must ensure that the goods are sent to or collected by the buyer. Failure to do this may lead to account termination.
Please make sure you have read and understand our Terms and Conditions:
http://MysticalMarket.com/terms.php
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How to Bid
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(Q) How can I place a bid?
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(A) To place a bid on an item you must first login to your account. Once logged in a bidding box will be displayed at bottom of all auction pages. You can use this box to place you chosen bid |
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(Q) How can I keep track of items I'm bidding on?
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(A) You can keep an eye on everything you are bidding on by visiting your members area and selecting the "bidding" page. |
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(Q) How do I know if I am outbid on an item?
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(A) Our auction system will automatically notify you via email if you are outbid. |
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